At WebFreeHosting we take great value
in delighting our customers. Below you
can read our Refund Policy.
- Web Hosting Accounts
All newly registered accounts
as well as upgrades from free to paid accounts are
subject to 30 days money back guarantee. This is applicable only for annual
web hosting accounts(1,2,3,4,5 years). In case
you become dissatisfied with our services at any
point within the first 30 days, you will receive
a 100% refund for the hosting account.
In case of web hosting renewals (after one or more
billing cycles), the account is not subject to 30
days money back guarantee, hence the rule for the
first 30 days does not apply.
- Domain Names
Domain name sales are final and
non-refundable. At the time of purchase you are
the sole owner of the domain(s) purchased through
our service. In case you decide to leave our hosting
service at the end of your billing cycle or
take advantage of the 30 days money back guarantee,
domain names are transferable to another provider.
Changes to registered domain names i.e. incorrect spelling,
cannot be made once the domain has been purchased. Please
explicitly verify the spelling of your domain name before
- Free Domain Names
In case you get a free domain
name within a web hosting package purchased,
and you decide to take advantage of the 30 days
money back guarantee, you absolutely agree and
understand that domain name registrations are
non-refundable. Therefore upon requesting a refund
based on 30 days money back guarantee, you agree
to deposit the amount of $19.95 for the domain
name registration before a refund for the hosting
account is issued.
- VPS and Semi-Dedicated Hosting
The one month subscriptions for the Semi-Dedicated and the VPS Hosting services do not fall in the 30 days money
back guarantee. Refund for 1 month subscriptions for those services can be requested only 5 days after the
initial order, if the services have been granted. After the 5th day from granting the services, customers can
request services cancellation, but refund will not be issued.
Chargebacks are not accepted as a way of refunding. Any client who provokes a credit card chargeback of an order
will be a subject to collections and legal actions. He/she will be charged starting from $20.00 USD and up to 50 USD
for a higher amount, because when signing up with WebFreeHosting, customers accept these terms and conditions, thus
agreeing to observe them strictly.